This support is no longer used by Share and Follow for supporting the users, please go to the new support forums.
helping you to do what you want
helping you to do what you want
This support is no longer used by Share and Follow for supporting the users, please go to the new support forums.
Hi Andy
Any chance of adding LinkedIn?
Thanks
Sue
Hey Sue,
Linked in is already added for both Sharing and Following. Do give the admin screen another look.
Kind regards
Andy
Thank you Andy,
I will check the server and if I solved the problem, I’ll post the solution.
Thank you again and check you soon.
Hello
i am getting an empty white screen after activating the plugin.
have wp Version 3.0.2 updated today.
hope you can help me
thanks
rene
Hey Rene,
I’ve updated a few sites to 3.02 and so far have not see any issues at all. I am guessing that there is something else going wrong here. My first advice would be to try these things.
1) change your theme to twentyten or default and see if you get the same problem
2) disable all plugins, re-activate share and follow and see if it still happens
kind regards
andy
Hi Andy,
Thanks for developing a wonderfully easy to use plugin. I just installed it and I am very happy about it!!! I tweeted about it right away!
Just one minor issue though, normally when I make a post, I go to the FB page of my blog and share my post with the FB community. When I do so, FB normally loads a selection of images from my post, I choose one of them and presto, I have an FB page post.
Unfortunately, I cant seem to do that anymore. I CAN post on my FB page, but I CAN’T choose an image from my post anymore, all I see is the default Gravatar icon, which I’d rather not use.
I am sure that it is just a setting that I failed to adjust, please advise me on how to resolve this. Thanks!
Hey James Ronald Lo,
If you want the users to be able to choose from the images on your site, you will need to goto the box called “setup share image” and set the first Radio button to NO, this will turn of the share image and make it get facebook to check all images from your HTML.
You might be interested to have a read through how that part of the plugin works, as it might still be the solution for your site. I personally use it a lot to force the site logo as the share image on facebook newsfeeds. I do it on purpose for branding. do be aware that if you want it to get the image from a post/page, you will need to use the WordPress Media Library and not direct addition of IMG tags.
kind regards
andy
Hello – I am hoping this is an easy answer for you. I am not having any luck figuring this out. I have turned off everything except the interactive “tweet this” and facebook “like this” buttons (icons). I want to have these be displayed on my posts only – but they are showing on my pages as well – which is a real problem. I am hoping there is a way to block these from being displayed on a page (like a shortcode or something else). All of the other sets of icons can be controlled very well when going to settings – but these cannot be
Please help!
Gerard
Hey Gerard
At the moment the Interactive Buttons are linked with the share icons so where you disable the share-icons, so will the interactive buttons. My advice to to you is the exclude the share buttons from the pages and you will see the same happen to the interactive buttons. This will be changing soon so that the interactive buttons also have their own exclude set.
kind regards
Andy
Hi All,
my problem is that when I activate the plugin the RSS option does not work.
when I click the button on the side or below a post it just takes me to a white page with a lot of code and no way to input my e-mail or anything. (check it yourself on http://www.imaginethereisno.org)
Do you know how I can fix it?
Thanks guys!
Hey Mario
I think the problem here is that your using Google Chrome as your RSS reader for which it does a really bad job unless you have the google reader extension installed. If you use any other browser it will look a whole lot better.
BUT what I think you are really asking for is not a RSS solution but a mailer that sends people an email when they want to stay updated. RSS is not the really, it a way for RSS readers to get the content from you, not a delivery method like email. So I recommend that you investigate FeedBurner and possibly a plugin to change your RSS URL to the feedburner account that you setup.
regards
Andy
Howdy, Andy! I like the way that S&F works on other blogs. I’ve installed it on mine, and it’s working, but I can’t access any of its admin settings. I can reach the admin page just fine, but all I see are two Vimeo videos showing me how to set it up.
According to the vids, I’ve done everything right as far as I can tell. I’m just not seeing anything like what’s shown in the video. Oh, and I am indeed logged in as an admin.
Hey Andy
I think the best bet is to start by re-installing the plugin. I’m pretty certain that you are alone here with your issue as it sounds, as there are over 4,000 sites with the latest version and over 90,000 sites with the same admin screen. The only sites that seem to be an issue are ones hosted on “fasthost” but I put in a work around for this.
If your able to make the changed but not see anything on your blog (like my I could not see any aspect of the plugin installed) then you should be aware that the plugin relies on 3 “hooks” to make things work
wp_head(); // css and other scripts as needed
the_content(); //adds the share icons and interactive buttons to the screen
wp_footer(); //adds the follow me sidebar stuff
If this is still an issue, I can only suggest that you let me have short term access to your admin screen to take a look at things. if so please mail me at andy@share-and-follow.com
regards
Andy
The plugin itself works fine. I had deactivated it, because I don’t want the vertical “follow us” sidebar button group and without access to the admin settings for the plugin, I can’t turn it off.
I’ve reactivated it so you can see the site with the plugin. Again, the problem is that I’m not seeing the Share And Follow admin panel that you show off in the tutorial video. I’ve tried switching from the Carrington theme to one of the stock WP themes (twenty-ten) but nope, same results: no controls in the plugin’s admin panel…just the two demo videos.
I’ll email you screenshots of the admin panel so you can see it as I’m seeing it.
Hey Andy,
I’ve not got the screen shots yet, but I think you might like to try an earlier version of the plugin http://downloads.wordpress.org/plugin/share-and-follow.1.21.6.zip without any jQuery involved in it. I am guessing that the problem is something with compatibility with different versions of jQuery.
regards
Andy
I just installed the plugin and added the API key – but the share icons on the left hand side are not showing. I changed it to text – that didnt work either. I am using Mystique theme but tried it with TwentyTen – didnt work there either.
I also installed in on another site that has a paid for theme Flexsqueeze – and the icons dont show there either.
Can you help please?
Thank you
Eileen Bowley
I mean the icons on the right hand side are not showing (not left hand side) Where the Follow Us tab is
Icons under the post show OK
Thanks
Hey Eileen,
Many thanks for getting the CDN edition. really cool of you
The problem is with the CSS of the theme, which we can fix very easily. Please add the following code into the “add your own CSS” section
#follow.right li {margin-left:0 !important;margin-right:0 !important;}
I do recommend that you change your background color of the follow tab also as the white on light grey is not the easiest to see when using the text replacement. Or of course use icons.
All the best
andy
Hi Andy – thanks for this. However I cant see an “add your own” in the CSS section so not sure where the code needs to go.
Can you help?
Thanks
Eileen
Eileen
try going to the admin screen for share and follow and using the browser Find function to search for “Add your own CSS” It’s one of the bold lables for a text entry area.
regards
andy
Hey Andy,
This is by far the best WordPress Plugin in the universe. Have a request though, Can I reposition the widget that contains the sharing icons below a post to another position in my HTML. I way to place it in a different div that’s dependent on the post. Any help. Thanx a bunch
Arthur
your best bet is to use a template tag called
my_share_links();and then put that in your index.php/single.php and page.php where you want it with whatever html you want around it. Do remember to turn it off in the admin screen for pages/post/homepage as needed.regards
Andy
Hi,
Is there any way to but the share link-icons in a grey box using css?
Thanks,
Rusty Smith
Rusty,
I see no sign of you running either wordpress or my plugin.
sorry imposible to help you.
When I share a post on my personal blog to Facebook, I get an incorrect link to my homepage in the Facebook entry.
Examine the screen capture at http://www.paraselene.com/neilluna/images/incorrect_link.jpg
This is a screen capture of the entry on Facebook created by the Share and Follow plug-in. Notice that the mouse pointer is hovering over the blog post title in the Facebook entry. The title is a link to the blog post. Hovering over this link causes Internet Explorer to display the URL of the link in the status bar at the bottom of the picture. The status bar indicates that the blog is installed into “www.paraselene.com/neilluna”, which is correct. However, the site link beneath the blog title states “www.paraselene.com”, which is an error.
For clarity, http://www.paraselene.com is my professional blog, and “www.paraselene.com/neilluna” is my personal blog. Both WordPress installations are separate from each other; they do not share the same database or files. The Facebook entry in the screen capture was shared from my personal blog.
Where is Share and Follow getting “www.paraselene.com”? It is not in my author profile, on Facebook, or in my Gravatar profile.
Have I misconfigured something? Any help wold be appreciated.
Neil,
firstly there is nothing wrong at all with the link as it works and points at your blog. The problem here is your expectation of what you think Facebook should show. Firstly you have to understand a few things. Facebook looks in your you head section to read the description to put in the newsfeed. and in facebook’s eyes the descrption for the page you listed is “Almost time for Cataclysm”, and the title is encryped in the URL that is passed to share URL of facebook. it then looks at the domain you are on which is http://www.paraselene.com *every* sub directory of that is also on that domain. Of course it is getting this from the URL. there is nothing wrong here that moving your own personal blog to another domain won’t fix, or understanding the difference between a subdomain and a sub-directory.
Thank you, Andy. You explained it well.
Hi Andy,
The share icons at the bottom of the post line up vertically with text even though I have the preferences set to icon only. Also, I can’t seem to get the share icons at the bottom of the posts to show up horizontally.
Any help would be appreciated. Thanks
John
John
This is happening because you have a hybrid theme that it not setup 100% to work with wordpress properly. I can see from looking for example that the CSS is coming from the wrong directory, the root rather than the theme directory, which leads me to believe that you are missing some other parts inside your theme that are necessary.
You need to have the command
wp_head();just before the closing head tag inside the file calledheader.php. it should look like this<?php wp_head(); ?>
</head>
regards
Andy
Thanks Andy,
Is there a specific CSS we can add to our style sheet that would resolve it?
John
John,
If you make your share and follow use an external style sheet (in style configuration settings part), it should update this css file
/wp-content/plugins/share-and-follow/css/stylesheet.css
Just take the contents and pop it into your theme
regards
andy
I have same problem as John. I’ve copy/pasted the CSS of this plugin into my theme CSS but it didn’t get fixed. Any idea??
Joan
Trust me here, you don’t have the same issue as John of dropdowndeals.com/blog/ John is a unique case that only applies to him. His theme is not being used as wordpress prescribes. However your site it is as prescribed.
But what you do have is a strange configuration of your themes CSS. The quickest fix for this is to add the following CSS to the “Add You Own” CSS section
.content-left .shareinpost ul.socialwrap li {width:auto}
regards
Andy
Hi Andy,
Im having issues with the follow tap, which is situated to right of my site. (Just like yours)
The problems is that my links don’t function correctly or at all actually (in certain browsers). I tested it in Firefox and Safari, where it doesn’t work and doesn’t even seem to register the mouse hovering over it. However for some odd reason, I tried it on IE browser today and it worked. ? ?
I have no idea what the problem may be, so any help or direction in correcting this would be great.
I think its a wonderful plugin, so id like to stick with it rather than find a replacement.
Hey oliver,
It’s because the maker of your theme has strangely decided to add a z-index (which does not always work on all browsers) in your theme. I cannot think of any good reason why they have done this for your #wrapper as that is the container for the whole of the site, but they have. To combat this, you can either remove the words
z-index:20;from the theme stylesheet (style.css) on line 60.OR
you can add this line to the “Add your own CSS” section
#follow {z-index:100}
I’ve made it 100 so that it might combat other places where the theme developer has had a bit of a strange turn and used z-index again.
regards
andy
Andy, thanks so much!
Your are brillant! I’ll be sure to recommend the plugin to friends!
Thanks
Hello Andy,
Great plugin. I am using it on a couple of my websites.
Just spotted an issue however which is bugging me…
I have updated today and am using the latest version 1.53.1. Am only using the Share this icons at the bottom of each wordpress post. Whats happening is that all the icons are working (ie: they are hyperlinks all opening in separate windows (_blank)) except for the RSS icon which appears, but is dead (ie: not a link).
I have downloaded all the plugin code but the PHP is too complex for me. About all I can find is that in the items.php file on line 608 there is no url encoding:
‘share_url’=>’ ‘,
(I have added a space to avoid confusion quotes were appearing as ”)
Since I am using this plugin a couple of fairly high profile websites I have knocked out the RSS icon / feed for the time being.
Please advise.
Thanks,
David
David
The RSS URL is derived from the wordpress command
get_bloginfo();if for any reason you have played with this function in your wordpress setup (programmatical or plugin based change).There are there radio buttons to choose from inside the admin screen, and it should continue to default to RSS as this was changed in a revision of share and follow a few releases back
Either way it uses one of the 3 following commands to create the URL
get_bloginfo('rss_url');
get_bloginfo('rss2_url');
get_bloginfo('atom_url');
See this page for more info on what actually happens. http://codex.wordpress.org/Function_Reference/get_bloginfo
The only suggestion I can make for you is to review your additional plugins and functions.php for changes to these urls, or to re-save your settings of share and follow to make it update the RSS setting.
regards
andy
Hi Andy, I am new to blogging and am in the middle of building a new blog that will go properly live in the new year when I am happy with it. I have just installed Share & Follow which I think is superb for a Luddite like me! I would like to add a PayPal button to enable followers to donate is this possible?
Many thanks
Gordon
Hey Gordon,
My advice to you would be to do the following things
1. get a paypal account
2. make your donate button on their admin screen in the way that you want it to look
3. copy the code
4. go into your admin screen for wordpress and choose Apperance –> Widgets, and then drag the text widget into your sidebar
5. paste your donate button code into the text widget and save it
I recommend this as paypal needs a whole HTML form to setup the donate button properly and it’s not really covered in the simplicity of the follow or share icon links.
regards
andy
Hi Andy,
I installed SaF and it was working just fine on my site until I purchased a CDN. As soon as I entered it, the Settings page disappeared.
I have tried:
1. Using the previous non JQ version you mentioned higher up this page
2. Uninstalling (by deleting) and then re-installing the SaF files in my plugins folder
3. Restarting IIS
4. Dropping to the default WP theme
Nothing made any difference. However, I now am getting the following message when I activate:
Fatal error: Call to undefined function curl_init() in D:\inetpub\wwwroot\[maskedbyme]\wp-content\plugins\share-and-follow\share-and-follow.php on line 1351
This looks like it is looking for my CDN key but I’m stumped.
Any help appreciated.
Regards,
Bill
Hey Bill
I’m very sorry to here you are having problems, especially after investing in the CDN.
My instant reply is for you to check what version of PHP you have installed as curl_init() is definitely part of PHP5 and sometimes not there in some versions of PHP 4. I’m guessing as you have reboot capibility and IIS that it is your own server that you manage.
Please let me know asap if this does not fix it or if you are already at PHP5?
Kind regards
Andy
In the Interactive Share Buttons section. The FB like & Twitter retweet checkboxes aren’t working. I’m unable to select a checkbox to add these to my blog. It’s been like this for a while.
I have the latest version of Share & Follow.
Thanks,
Bill
Thanks bill, I’ll look into it
Bill,
I seem to be able to do this just fine on all of my test servers. I think I need more info from you to be able to debug this. Must warn you it’s pointing at being your config/server that is the issue here.
What plugins do you use?
What theme do you use?
regards
andy
I’m using all these plugins:
All in One SEO Pack
BuddyPress
BuddyPress Like
BuddyPress Template Pack
Google Analytics for WordPress
HipClicks
Share and Follow
SI CAPTCHA Anti-Spam
WordPress Database Backup
WP-Auto Trackback Sender
Wp Greetings
I’m using this Buddy Press theme:
BP Columns 1.2
Bill,
It’s BuddyPress Like that is the culprit here, it’s causing the issue due to it’s poor classless programming and constantly loaded admin page scripting. Disable it and all will work 100%
regards
Andy
Thanks Andy, that worked. Should I consider removing Buddy Press altogether? I don’t have much experience with it.
If your not using the Buddy press stuff, then I would shut it off. It’s useful for managing groups of people and stuff like that. i.e. your running a conference and want to have people register for it, or you have a football match coming up and want to arrange all the parents of the kids who are playing. But if you are just doing a normal blog where you are not putting on events, then I would consider removing it, or at least de-activating it.
regards
andy
Hi Andy, thanks for the wonderful plugin!
We use the Mailpress newsletter plugin to send new posts to subscribers.
The Share and Follow icons at the bottom are displayed as bulleted list and also the text is displayed, even if I select “icons only”.
On screen it works perfectly.
I know it could be a mailpress problem, but still I would appreciate if you could help me.
Thank you very much.
Hello Amadeus
can you give me the location of your website so I can observe it?
regards
andy
Hi Andy,
test.prueba24.com
Thank you very much
Amadeus
do you want to setup your site with the follow items live so I can see them?
regards
andy
Hi Andy, the follow items are enabled, only they’re not on the front page, but if you click on any post you’ll see they’re on the bottom of the content. Thank you very much
I keep on looking and can’t see any sign anywhere on the site of the follow items, screwed up or not. I can only see the share links
regards
andy
The problem is not on the page itself, but when we send our post as newsletter. The Share and Follow’s links are displayed on the email’s footer like a list of bullets without contents..
Please check this image at http://snipr.com/1odbix-vdv
Thanks for your support.
look at this page for the mail press plugin….
http://www.mailpress.org/wiki/index.php?title=Manual:MailPress:Settings:General
you need to work out what page ID you are giving your newsletter to be and then exclude that from the share and follow admin screen
regards
andy
Ok, so I’m usually good about utilizing ALL resources before bothering the creator, but I’m about to pull out whatever hair I have left!
I’ve enabled the share feature w/ site logo, but it’s not showing up for the HOMEPAGE! Everything seems to work fine for single posts. I’ve checked the page source several times, and it “seems” ok.
barks[dot]pawsley[dot]com ; you’ll see an img_scr value w/ valid url, but nothing
ANY ideas? Sorry to bother you, but thanks for your time!
-Mike
Mike,
I am guessing that you are suffering from Facebook caching. Facebook will cache whatever image or non-image that was last shared from any page. So even with the correct image_src in the head, facebook might still be caching from before.
Also do be aware that facebook sometimes ignores this part on sites from time to time, there is no reason for this it is just facebook having a funny turn. I’ve even seen from some customer sites that it works on monday but not tuesday and then works again on wednesday. And all the time other sites are working just fine.
So my best advice is to give it 24hrs and check again. You are all configured correctly.
regards
andy
Hey Andy -
Huge thanks. I came across some posts about this so tried sharing the homepage w/ LinkedIn and viola…it worked!
Thanks for your time/reply though – you helped save the rest of my (remaining) hair…which isn’t much.
Thanks!
-mike
Hi
This is a really great plugin! I’m using and was wondering how to get it to align to the right side of my page?
Many thanks
I currently have it in the header.php
Hey Fiona
.shareinpost ul.socialwrap li {float:right}
add this css and it will goto the right.
regards
andy
I want to mannualy add a share links site, how to do that?
http://share-and-follow.com/wordpress-plugin/share-and-follow-wordpress-plugin-documentation/implementing-the-share-links-into-a-theme/
I want the sharing icons to start from the right side below the post (and not the left). How can I do this?
Yoram
add either
.shareinpost ul.socialwrap {float:right}or
.shareinpost ul.socialwrap li {float:right}to the add your own CSS section.
regards
andy
1. When printing, I do not want the sharing links to be printed. How do I do this?
2. In the basic black and basic white icon set, the e mail envelope logo disappears.
Yoram
1)
add this CSS to the print CSS,
ul.socialwrap, ul.followwrap, .shareinpost {display:none}2) Can you try using Sprites (sprites are tested and working at all sizes, today) rather than single images while I double check all the files on the CDN
kind regards
andy
regards
a
Hi Andy,
Thanks for the great plugin.
Is there a way to allow Share Icons to be added to the End of a Post only on specific categories and not under all the posts?
Thanks
Looking forward to hear from you
Roy
If you have some sort of programming background then yes, otherwise you will find the solution rather difficult.
You will need to use
if (in_category(11)){
my_share_links()
}
where the category id is 11. http://codex.wordpress.org/Function_Reference/in_category
regards
andy
Thanks Andy
Can u tell me please in which php page i should add this line?
Thanks so much!!
Roy
I’ll be looking for the donation from you for this, as this is your theme support, php programming support and not a bug or issue with the share and follow plugin. This is taking up my very valuable time that I should be spending on either making money for my company, wife & kids or from future developments of share and follow. Sorry if this sounds harsh or money grabbing, but your grabbing my time to get specialist help. If you don’t donate you will be setting the trend for future help of this style where I won’t be helping without a donation first.
Firstly you will need to understand the theme hierarchy of your actual theme. The PHP file that you need to edit might not be exactly the one I detail here. See theme hierarchy http://codex.wordpress.org/images/1/18/Template_Hierarchy.png
Your theme most likely uses
archive.php, but could usecategory.php(or another based on your themes setup)Edit your
archive.phpand enter the following lines below eitherthe_content()orthe_excerpt()(most likely it will bethe_excerpt()), I’ve usedthe_excerpt()in my example<?php the_excerpt() ?>
<?php if (in_category(11)){ my_share_links(); } ?>
The above example only works when there is 1 category where you want to show the links. And don’t forget to click the checkbox to turn off archives in the SETTINGS –> SHARE AND FOLLOW admin screen
If you want to enable the share links on a number of categories you will need to do this…
<?php the_excerpt() ?>
<?php $args = array (11,12,13,18); ?>
<?php if (in_category($args)){ my_share_links(); } ?>
regards
andy
Thanks Andy
Did not know i need to donate for the support
sorry for that
Thanks again
will donate
Roy, for problems and issues, yep there is no charge. But you were asking for specialist help with your theme only to create a very different subset of change. It just takes me time to get there.
btw: you will always be on my premium support list from here on in, so will get quicker responses and greater help
regards
Andy
Thanks Andy,
BTW i was able to do it…
and is there a way to add the upper tweet and FB button in the same way as well?
i guess that i need something else than the my_share_links
right?
Thanks so much
Hey roy
I’ve not made the template tag yet to deal with that, it’s coming in the next release hopefully in the next few days. please bear with me
regards
andy