FAQ

q: I only see RSS, why don’t all my follow links show?

a: Because you have not filled out the Follow links in the admin system.  It was decided that you should only need to add a follow link 1 time to your system and not many times when using widgets and the follow tab.  The location of this settting is in the ‘Settings’ menu using the ‘Share and Follow’ link.  Go to the Follow section which can be found lower down the page on screen with lower resolution, or on the right of the page if viewing in HD.  In the bottom half of this section, there is text entry.  Fill out the links for your follow sites

q: I get a load of fopen errors

here is an example

Warning: fopen(/var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/css/stylesheet.css) [function.fopen]: failed to open stream: Permission denied in /var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 309

Warning: fwrite(): supplied argument is not a valid stream resource in /var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 312

Warning: fclose(): supplied argument is not a valid stream resource in /var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 318

Warning: fopen(/var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/css/print.css) [function.fopen]: failed to open stream: Permission denied in /var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 309

Warning: fwrite(): supplied argument is not a valid stream resource in /var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 315

Warning: fclose(): supplied argument is not a valid stream resource in /var/www/site/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 318

Here is what to do:

This is easy to resolve. All you need to do is change the permissions on the css file so it is completely read and write able. You can do this in two ways. Firstly you can be super-cool and use unix chmod 777 on the files in question, or if your like the rest of people you can use an FTP client to make the changes for you.

Myself I use Filezilla and so will give instructions for that.
- open filezilla and goto your site
- find the /wp-content/plugins/share-and-follow/ directory
- highlight the files stylesheet.css and print.css and them right click, and select properties
- Set the number in the box to be 777 and press ok
- try it again

that should be the thing. I’ll do some testing so time to make sure it there is a more secure way, but for now this will get you going.

92 Responses to FAQ

  1. natalie says:

    Hello

    I really like this widget.

    Have you ever considered adding an email link on the follow sidebar widget?

    Warm Regards,
    Natalie

    • Hey Natalie, yes definitly, infact the release today offers a “newsletter” icon and text replacement. But I get the feeling that people will want more adaptability than this, i.e. “mailing list”, “email”, “feedback”.

      let me know what you think

      Andy

  2. Sanjay says:

    How do I move your plugin to the extreme right or centered ? Have not been able to figure it out. Thanks.

    Sanjay

    • Sanjay,

      To have the share icons (auto added before the post) on the right

      #main ul.socialwrap {float:right}

      to make it show in the middle you need to give the list a width before it will go there, use the % to guestimate current list length in comparison to the content body text width

      #main ul.socialwrap {margin:0 auto;width:50%}

      To do it for the follow links (when at the top like you have)…

      on the right

      #follow.top ul {float:right;}

      In the middle (this time use PX not % because the width changes)

      #follow.top ul {margin:0 auto;width:200px}

      regards
      Andy

  3. CT says:

    Thanks for the great plugin!

    I’ve followed the instructions to a ‘T’ but still can’t get the slideout tab to display on my website. Any ideas?

    • Hey CT

      I’ve had a look at your site and have found that your pages are not completing fully. There is no </body></html> at the end of the code suggesting that the file footer.php is not being called or the sidebar is breaking the code. As your in test at the moment, try turning on error reporting so you can see whats going wrong….

      So my expectation is that either wp_footer() is not being run (as that is what share and follow hooks into) or that get_footer(); is not being run to get the footer.php file. My guess is that you are running a premium theme and that is where the issues are.

      All the best
      Andy

  4. CT says:

    Thanks for your quick and informative reply, Andy!

    I am using a premium theme so I’ll confer with the developer about the glitch.

    Thanks again!

  5. Robarm says:

    I would like to see Plaxo included in the list of links. In the meantime, is there a quick and dirty way that I could add it for myself, such as replacing one of the links that I’m not using?
    -Thanks,
    Robert

  6. Sheila says:

    I just installed your plug-in on a client’s site. I have two questions/suggestions.
    1) We’re able to set any hex color for the background color but the follow tab text color is extremely limited. Is there any way to make that text color custom?
    2) I have two networking groups I’d like to add. I have their code but don’t know if there’s a way to add them into your system. It would be great have blanks where you could upload code to be added.

    Thanks,
    Sheila

    • Sheila,

      in answer to your questions
      1) just tested it again on 3 differents sites and it worked. both my typing in the hex value and by using the color picker. Do watch out though that you are not trying to use a cached version of the stylesheet and therefore not seeing the updates.
      Yes it is limited colors for the text headings and image replacement names, this will be fixed in later editions
      2) Easier said than done to offer these custom ones, I expect I will add it in later editions, but it is not my focus, my focus is to find out the ones that are missing and provide a full suit of options for those items.

      all the best
      Andy

  7. chill says:

    Hello, I really like this widget but as soon as I entered the options and changed some settings it disappeared from my site (it was there before). So I tried to change it back to default but it didn’t help, it just doesn’t show up in the posts. I tried to deactivate it and activate it back, disallow showing the whole plugin and then allow it again… nothing works. What should I do?

    • Hey Chill

      Firstly please check the settings that you have in the admin screen for Excluded pages (Settings ~ Share and Follow) and make sure that the one for page/post are correct. If that does not fix it please let me know what theme you are using and I will replicate your problems here on a test machine so I can give it a go

      regards
      Andy

  8. Mareta says:

    Hi, is there a way to leave some more space between the text of the post and the share icons? You can visit my website to see what I mean.

    Thanks for the plug-in, otherwise it’s great!

    • Hey Mareta

      If you add the following code into the “Add your own CSS” section it should sort you out.

      ul.socialwrap {margin-top:20px}

      If you want it to be more space, change the number 20 for a bigger one, like 40

      All the best
      Andy

  9. chill says:

    Hello,

    I’ve figured out what it was after updating the plugin. The section in which I choose where to show the icons didn’t display on the settings page before, don’t know why. Now it does and it works perfectly.

    Thank you!
    chill

  10. gwolf70 says:

    Hi,
    I’m getting a “square bullet” between the icons, I checked the CCS but I have no clue what’s going on, probably is a conflict between theme CSS and yours… Any clue?

    I do appreciate it.

    • Hey gwolf70,

      I really need a link to a page that works rather than your under-construction page. that way I can see what’s going on and help

      regards
      Andy

  11. gwolf70 says:

    Hi Andy,

    Bullets appearing between icons.

    I noticed the bullets between icons appears only at FX and Safari for Mac, IE works fine.

    Also I noticed all the CSS files appears like inactive.

    Editing share-and-follow/css/stylesheet.css (inactive)
    Editing share-and-follow/css/layout.css (inactive)
    Editing share-and-follow/css/print.css (inactive)
    Editing share-and-follow/css/colorpicker.css (inactive)

    • Hey gwolf70,

      You’ll most likely find success if you use the CSS fixes on the drop down list for Default/Kubric. Otherwise as you’ve not sent me your site address you have to work out where you have a section like this

      ul li:before {content: ' '};
      (but it will have your dot between the quotes)

      and either remove it from your css or setup new codes so that a ul with class of “socialwrap” and “followwrap” don’t do this. i.e.

      ul.followwrap li:before, ul.socialwrap li:before {content:none;}

      The reason you don;’t see it on IE is because IE does not render :before items…
      regards
      Andy

  12. pendleotn says:

    how do I change the font and font-size of the follow tab? i managed to change the background colors, etc in the admin panel but I am thinking the font needs to be changed in the css – but I can’t find it! :(

    • Hey Pendleotn

      You will need to add this CSS

      #followwrap {font-size: 16px}

      But without seeing your site I cannot say this will work or also effect the follow widget as well as the follow tab

      regards
      Andy

  13. Lauren says:

    Hi,
    I just tried to install the widget and I received this error message – any idea what I did wrong?

    Destination folder already exists. C:/inetpub/wwwroot/rise/wp-content/plugins/share-and-follow/

    Plugin install failed.

    • Hey Lauren,

      I’m just looking at your system details and it looks like your running IIS and not Apache. Can’t say that I have tested it at all on IIS. Could you tell me which version your running and I’ll try to setup a test rig to be like your configuration

      regards
      Andy

  14. Lauren says:

    Hi Andy,
    We’re running IIS Version 7.5.7600.16385.
    Thanks so much.

  15. Jorge says:

    Hi, I’m trying to add the plugin but for some reason when I activate it I get this errors at the top of my website:

    Warning: fopen(C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog/wp-content/plugins/share-and-follow/css/stylesheet.css) [function.fopen]: failed to open stream: No such file or directory in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 263

    Warning: fgets(): supplied argument is not a valid stream resource in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 264

    Warning: fopen(C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog/wp-content/plugins/share-and-follow/css/stylesheet.css) [function.fopen]: failed to open stream: No such file or directory in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 271

    Warning: fwrite(): supplied argument is not a valid stream resource in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 274

    Warning: fclose(): supplied argument is not a valid stream resource in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 280

    Warning: fopen(C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog/wp-content/plugins/share-and-follow/css/print.css) [function.fopen]: failed to open stream: No such file or directory in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 263

    Warning: fgets(): supplied argument is not a valid stream resource in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 264

    Warning: fopen(C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog/wp-content/plugins/share-and-follow/css/print.css) [function.fopen]: failed to open stream: No such file or directory in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 271

    Warning: fwrite(): supplied argument is not a valid stream resource in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 277

    Warning: fclose(): supplied argument is not a valid stream resource in C:\inetpub\vhosts\wearecygnus.com\httpdocs\blog\wp-content\plugins\share-follow\share-and-follow.php on line 280
    Cygnus Clothing Co.

    • Hey Jorge,

      Can you let me know what you did to fix this. I’ve not played with IIS yet to fault find. It would really help if you could let me know?

      All the best
      Andy

  16. Jorge says:

    I’m sorry, I found a way to fix this, thanks a lot. Great plugin. :)

  17. David says:

    Hi,
    Great plugin but have an issue which cannot seem to resolve. I am only using the ‘Share this’ element at the bottom of posts and as a sidebar element.

    It is working fine at the bottom of posts but when used on the sidebar I am finding it annoying that when I click a tag link, that tag appears above the icon-set in the sidebat but not as a link. I assume this is hard-coded in to help (as the tag forms part of the url when any of the share this icons are clicked). How do I go about removing this as the plugin code is rather too industrial for me to get my head round.

    Thanks,

    David

    • Hey David, I can’t help you unless you give me access to you site to so I can see the code. Most likely the if you just set up the CSS support for the default theme it will work out, but if not let me in and I will help

      regards
      Andt

  18. Bonnie says:

    I am getting the same message as Jorge –
    Warning: fopen(/var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/css/stylesheet.css) [function.fopen]: failed to open stream: Permission denied in /var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 309

    Warning: fwrite(): supplied argument is not a valid stream resource in /var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 312

    Warning: fclose(): supplied argument is not a valid stream resource in /var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 318

    Warning: fopen(/var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/css/print.css) [function.fopen]: failed to open stream: Permission denied in /var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 309

    Warning: fwrite(): supplied argument is not a valid stream resource in /var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 315

    Warning: fclose(): supplied argument is not a valid stream resource in /var/www/technicacommunications/public_html/wpsite/wp-content/plugins/share-and-follow/share-and-follow.php on line 318

    did you figure out a way to fix this? If so – how did you do it? Thanks!

    • hey bonnie.

      What a good idea, why not put the fix to this in my FAQ. but for you now

      This is easy to resolve. All you need to do is change the permissions on the css file so it is completely read and write able. You can do this in two ways. Firstly you can be super-cool and use unix chmod 777 on the files in question, or if your like the rest of people you can use an FTP client to make the changes for you.

      Myself I use Filezilla and so will give instructions for that.
      - open filezilla and goto your site
      - find the /wp-content/plugins/share-and-follow/ directory
      - highlight the files stylesheet.css and print.css and them right click, and select properties
      - Set the number in the box to be 777 and press ok
      - try it again

  19. Sam says:

    Cool plugin. Is there a way to see any stats if people have clicked any icons to share any of my blog posts?

    It would be great to see if how many people have shared the post on either Facebook, Twitter etc, to gain an insight of hat posts are popular,

    Thanks

  20. I have this configured on the top of my site, and it’s not scrolling down with the rest of the content. Therefore it looks pretty goofy. What should I do?

    Thanks!

  21. Thanks. With the side config, the bar stays behind my header. How do i remedy that?

  22. daniel says:

    Hello
    I Like very much the plugin , though I’d like to add the “follow” functionality without the tab and sliding effect, but just a few icons inside the header of the site in the same fashio one can put the “share” icons inside a page. I can’t figure out how to do that. Is that option possible?
    Thank you very much and keep doing well.
    best,
    daniel

    • Hey Daniel,

      the best way to achieve what you want to do is to edit your theme and add a new sidebar in that area. This is the sort of code you will need to add to your header.php file in the right place (maybe with the DIV and some CSS as well to get it perfect)

      <?php if ( function_exists ('register_sidebar')) {
      register_sidebar ('top');
      } ?>

      and this in your functions.php file

      if ( function_exists('register_sidebar') ) {

      register_sidebar(array(
      'name'=>'top',
      'before_widget' => '<div id="%1$s" class="widget %2$s">',
      'after_widget' => '</div>',
      'before_title' => '<h3>',
      'after_title' => '</h3>',
      ));

      }

      What this will do is give you a new widgets area that you can then drag and drop the Follow widget into.

      All the best
      Andy

      ps… further reading about sidebars http://codex.wordpress.org/Customizing_Your_Sidebar

  23. controlc.de says:

    Please, could you say which database entrys “Share and Follow” use and please could you embed an option like “Clear “Share and Follow” from database”? Thanks!

  24. controlc.de says:

    in wp_options they are:

    ShareAndFollowAdminOptions
    widget_follow-widget
    widget_share-widget

    Anything else?

    • that’s correct, all options are stored in

      ShareAndFollowAdminOptions
      widget_follow-widget
      widget_share-widget

      But if you have turned on bit.ly “shot-url” or used “image_src” or “twitter_suffix” you will find them in

      post_metadata

      they will be related to any posts that you have applied them to
      regards
      Andy

  25. JCimb says:

    Just upgraded to 1.21.6 and the few icons I had setup in the Follow tab are no longer displayed when I look at the site. Also Share icons are now missing from pages, posts, etc. I’ve cleared cache, hit Update Settings for all the setting sections, unchecked the settings, Saved, then re-checked the settings. Can’t think what else to try. In Firebug, it says it’s displaying blank.png. Need help. Website in question is the one I entered when filling out this Reply. Thanks!

    • Hey JCimb

      I can only recommend that you check your CSS files are still writable. For some reason sometimes they get into a state where they cannot be written to, and it is trying to update but failing.

      Can you try these instructions.

      Myself I use Filezilla and so will give instructions for that.
      - open filezilla and goto your site
      - find the /wp-content/plugins/share-and-follow/ directory
      - highlight the files stylesheet.css and print.css and them right click, and select properties
      - Set the number in the box to be 664 and press ok
      - try it again

      If it works correctly try also setting to 644 after and seeing if it still works, as that is more secure. If it does not work try 777 to see if that works out, then try 664 and 644 after checking each one works Basically 777 is not secure, 644 is the most secure, 664 is quite safe in most occasions.

      Do let me know if that does not fix it, or maybe first try deactivating and re-activating the plugin, that sometimes clears it.

      regards
      andy

  26. JCimb says:

    Andy,
    That was it! Also explains why the changes didn’t take effect when I changed text color and background color on the ‘Follow’ tab (which I had been trying to do prior to 1.21.6).
    664 works. Thank you.

  27. Rob says:

    I’m having the same problem as JCimb. The only problem is that when I try the fix you suggested it doesn’t work. Follow works OK. It’s share that doesn’t work. Basically instead of the icon images, I get blank.png.

    I’m using the Genesis theme from Studiopress with the Serenity child theme.

  28. Edwin says:

    Hello,

    I am just a beginner regarding coding; have been working on my project for 2 weeks. Having said that I am not afraid to jump in and experiment.

    I like your plug-in; it is great. I intend to use it into the future.

    I am trying to figure out how I can adjust the display of share icons to line up with the rest of the post/page above them. I need to nudge them by 20px to the left (I think). I am guessing I need to add some code specifying it into the Add Your Own CSS (in the Admin). Trouble is this is beyond me at present – as all my experiments so far have proven useless.

    It would be delightful if there was a feature in Admin section (similar to px distance for Follow tab), where you could simply select for px distance from left, for your Share icons.

    Please help!

    Kind Regards from Australia,

    Edwin

    • Hey Edwin,

      try this code out in the add your own CSS section

      .shareinpost{padding-left:20px}

      Also if I was you I would turn off Hyves, nuJIJ and Xing as they won’t offer your users much benefit.
      All the best
      Andy

  29. Edwin says:

    Thank you Andy,

    Your suggested code worked perfectly. Love it.

    If you travel anytime to Australia, let me know…

    Edwin

  30. Bigteeth says:

    i love this plugin!

    may i add some “follow” service which is not listed in the plugin,and how?

  31. Antoine says:

    Is there a translations already done in french? Thanks

    • At the moment, there are no extra translations. On the whole that is because I keep on adding and changing stuff. I would feel sorry for someone having to keep up with the changes.

      BUT, when I move to version 2 when I have a different admin screen and lots of other cool stuff, I will personally be putting it into dutch and english, and hope to find people to help.

      The place where I need help soon is with the Like button in different languages, so I can setup good default widths.
      regards
      andy

  32. NetWorth says:

    I cant get the share icons to show up on the home page but they show up on the blog page. http://www.networthjax.com

  33. Thanks for the awesome plugin dude! My question is this:

    Is there a way to change the order of which the follow buttons appear? For instance, on my side tab, i would like to have the buttons displayed in this order: Facebook, Twitter, Youtube, RRS – it seems they are automatically appearing in alphabetical order right now.

    Thanks for the help!

    • andy killen says:

      Hey Jacob,

      Sorry but at this time it is all alphabetical. I do in time plan to change this, but for now it’s just this way.

      regards
      Andy

  34. Nya says:

    Hi,

    Ever since I set up my Gravatar, this is the ONLY image that shows up when I post my articles on facebook. I would like for the Post images to show when I post a link onto facebook, i do not want my Gravatar to be the only thumbnail photo on every article I share. This also happens when visitors share my articles on facebook. What do I have to do to change it back?

    • andy killen says:

      Hey Nya

      The Gravatar (or site logo depending on which you choose as a default) will always show in the Share Image URL when it cannot find an image in the post or page. The system currently uses the WordPress Media Library to work out what images are on each post or page. If you are pasting in your own HTML images then it will not find them and default back to your gravatar.

      If all pages are like this on your blog when it has inserted HTML images, then I recommend that you turn off the share image stuff as the plugin (at this time) will not find those images and facebook will. Facebook will offer the selection of images from your page that it can find, so it could be adverts or something equally strange but the users can choose from all and hopefully get what you want. Alternativly if you are in to having things super-perfect, you can use the additional custom field of “image_src” and have the value as the full HTTP URL to the image you must have shown in facebook for that page or post. That means having the Share Image stuff in the plugin turned on, thus meaning you’ll have to do it for every page or your gravatar will creep back. Of course if you set your sitelogo to be what is shown when there is no image, it will remove your gravatar

      Do watch out that facebook caches images for approx 24hrs, so when you change your image on your site, it might take up to 24hrs for the changes to be seen.

      regards
      Andy

  35. Hendrik says:

    Hey,

    a very good plugin. It works great and looks good.

    I just have an issue with another plugin I use: TabGarb.

    This plugin enables me to place different tabs on a single page. The problem is that it places them in a new div container. As a result the social buttons (FB like, Twitter tweet) are put below the post although I say top-right.

    So I was wondering whether there is a way to get the php code so I can put it above the tab’s div.

    Also I would like to have the two iFrames (twitter, facebook) below each other. Is there a way?

    Thanks a lot

    Hendrik

    • andy killen says:

      Hey Hendrik

      Not sure where this is a problem on your site so cannot comment over the tabs bit, could you give me a specific link?

      As for the making things go above/below each other, then all you need to do is add this code to the “add your own css”

      .interactive_right {width:75px}

      this is for the right side, and for the count buttons where the count is above/vertical. You will have to adapt the width to suit your buttons. and change the word right to left if that is what you use. With specific width, the only place for the 2nd button to go is underneath.

      regards
      andy

  36. Natasha says:

    Hi,

    This looks really great but when I turn on the share buttons they show up all stacked on top of each other instead of in a row. (I suspect this is something in my theme.)

    Is there a way to explicitly set the icons to display in a row?

    Thanks.

    - Natasha

    • andy killen says:

      Hey Natasha,

      Without being able to see the site with the plugin live it’s hard for me to comment… but I expect that this will fix it.

      .shareinpost ul li {width:auto}

      regards
      andy

    • andy killen says:

      I see you no longer have the plugin installed

  37. Daniel says:

    Hi, I´m trying to use bit.ly but, when I fill the bit.ly username and api key into the field all my posts stop to work, shoing only the titles. The front page remains ok.

    Can you help me on that? Thanks
    Daniel

  38. Hello!
    I am using your plugein for my blog but something’s wrong.
    The facebook share does not work properly. It only shares text ”Recommend on Facebook Share via MySpace Tweet about it Subscribe to the comments on this post Tell a friend” but it wont share the text from the post.
    I have done everything else just fine.
    Can you give me some guides to overcome this problem?
    Thanks.
    Gosha.

    • andy killen says:

      Hey Gosha,

      I expect what you are missing is some sort of SEO plugin for your wordpress install. Facebook relies on you having the metadata setup for the Description and Title. It uses them to make the stuff look cool in the news feeds.

      Here is a link to some SEO plugins you can try. http://wordpress.org/extend/plugins/search.php?q=SEO&sort=

      • Thanks Andy!
        I have already implemented SEO plugins but it still wont’t work.
        The site has properly written meta data including the title meta tag but it still won’t share the right text on facebook. Also on some posts it has trouble sharing pictures.
        The site is fashionela.net.
        If something else cross your mind please let me know.
        Best regards.
        Go$a.

        • andy killen says:

          Hey Go$a

          for some reason you have another plugin that is screwing things up here, I cannot tell you which plugin that is but I can tell you that it is because you have this in your head section

          <meta property=”og:description” content=”Recommend on Facebook Share via MySpace Tweet about it Subscribe to the comments on this post Tell a friend” />

          where you are making an open graph description, this is no doubt the issue with the images also. My plugin does not make any thing like this happen.

          http://www.fashionela.net/people-in-fashion/model-profile-luca-pantini/ (example page)

          • I forgot to say THANK YOU for this wonderful plugein!
            And thank you for making an effort to answer all the questions for all of us.
            This is truly one remarkable work!

  39. Great job creating this plugin, I’ve been testing it on one of my sites, and will be adding it to my main site today.
    I just sent a link to your site promoting it to all my Facebook Page followers.

    Thanks,
    Mike

  40. Maricel says:

    Hello, I am trying to setup by website to have a site logo as the Share Image. This is the URL for the site logo: http://www.lushoccasions.com/wp-content/uploads/2011/01/LUSH-LOGO.gif. I tried to enter this into the “Site Logo Setup” field, but when I go to the Faceook link, no image shows up. How do I get this to work? Thanks in advance!

  41. George says:

    Hey, quick question: I dropped in the Facebook “Like” button into my theme, but the all the anchor text is colored white. I would like to change this color to something else since it blends into my current theme’s colors. However, for the life of me, I cannot locate the .css or the .php page which creates the referenced .css page named Pdt563iGeo3.css — any thoughts on how I could make this change?

    Thanks for a great and very useful product.

  42. jeff says:

    love the plugin, and only have one problem. when i use the share on facebook, it posts to my facebook no problem, however the image is not my logo or the image from the post. it is a sideways looking G logo that shows up on facebook. also, it has part of the text that tells you how to format your comment. any ideas on what to do?
    thanks

  43. Alexey says:

    Hi! First of all, thanks for great plugin!
    I have a small question: how to hide/remove “ShareThis” javascript-button that shows menu from sharethis.com? I need just icons no js :)

    • andy killen says:

      sharethis is another company. ask them for support on their product. any support wanted for this product must go through the forum

  44. Great Plug-in! Installed and went through the set up effortlessly – this is very user friendly.
    We have one little problem which I hope you can help with. The share icons appear above the page – over the logo, header, everything – and display in the background, on any new posts we make. It still loads them horizontally below the post, but the appear above the page as well, in the “white”, or background space.
    It does not do this on any posts that were on the site pre-install of the plug-in. On these posts, the icons line up below the posts as set up, with nothing appearing above the page.
    I’ve gone through the whole set up page and can’t find anything that removes them except selecting “No” in the Allow Share Icons to be Added area of the Share Icons SetUp section, which of course removes them from the bottom of posts.
    The set up we want:
    http://raincityparent.com/90/holidays-trips-kids/
    The set up we don’t like:
    http://raincityparent.com/147/test-2/
    I’ve looked through all the FAQs and support forum and found no solution.
    We are using WP 3.0.4, with the Atahualpa theme 3.4.9
    Thanks!

  45. Arnout says:

    I’m Testing this plugin, but whatever I try I can’t get rid of the default Gravatar, even if I deactivate the share image option. What can I do?

  46. Arnout says:

    Hi,
    I just read that facebook caches pic’s.
    But also if I make a new post, I still see only the bleu standard Gravatar.

    Arnout

    • andy killen says:

      firstly, please use the support forum for support questions.

      secondly make sure you actually send me a link with a site with the plugin installed. Very dissapointing that one of the links you sent was for a site not build on wordpress and the other did not have the plugin installed.

      I have to ask myself if you actually want help.

  47. Andy

    I just wanted to say this is the BEST Plugin EVER for wordpress. You guys are freakin’ AWESOME! I wish every plug in I had was as good as yours. The documentation, support, flexibility, interface… all absolutely top shelf. congratulations and well done.

    Steve

    • andy killen says:

      thanks Steve, you’ve just made my week (not just my day)… Watch out for version 2, we’re gonna make a big step up soon :)